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We have reason to celebrate, thanks to you! VIVA has been awarded the "Consumer's Choice 2019" Award in the "Home Decor Stores" category.
“Consumer Choice” is the main system for evaluating the level of satisfaction and acceptability of brands based on their individual attributes, with the guarantee that they are always evaluated by consumers with current consumption experience and in accordance with their specific satisfaction criteria.
The “Consumer Choice” aims to highlight the brands that satisfy consumers the most, helping them to make an informed purchase. In this sense, it rewards brands based on their performance in 2018, through a process that involves identifying the most important attributes for consumers and an effective evaluation of the brands in each category, allowing us to assess which ones present the highest levels of satisfaction and purchase or recommendation intention.
VIVA achieved the highest level of satisfaction in its category, when compared to the main competitors in the market.
The diversity, quality and credibility of the products, the friendly and professional service, the good organization of the store and the promotions were the qualities most highlighted by consumers.
We thank all our customers for choosing VIVA as the best Decoration Store!
We will continue to work with dedication and commitment to excellence, fostering a close relationship and supporting our customers at all times.
Thank you very much for this vote of confidence!
